GUESTS

Our personnel and welcoming teams use masks and gloves.

The contact-free temperature measurement of our guests entering the hotel is carried out and a protocol has been established regarding the action to be taken in case of high fever.

Disinfectant units, masks are provided to the guests at the reception desk.

Our guests are advised to wear masks in general areas.

As per Covid 19 procedures, specify if you do not want your luggage to be carried.

All suppliers, visitors and third parties who come to the hotel except the guests who are staying, enter the hotel under the same protocol as the employees at the entrance of the staff.

Check In & Check Out Operations

There are warning boards in the public areas to inform guests.

In front of the reception, cautionary signs were located to severel areas.

All the paperwork, pens, keys used at the reception were disinfected before being given to the guest.

Necessary arrangements (Contactless credit card transaction, virtual pos etc.). have been made for payment with minimum contact. When contact process is required disinfection process is performed before serving the next guest.

Suitcases are carried by our employees who wear masks and disposable gloves.

The receptionists serve guests with masks and gloves.

Guest Rooms

Our employees who are cleaning rooms work with personal protective clothing and equipment with antiviral disinfection applied.

There are hand sanitizer dispensers in the floor corridors that are easily accessible to guests.

Alcohol and chlorine based products are used to increase the disinfection effects of daily products used in cleaning.

Before and after cleaning of guest rooms, air cleaning is provided with ozone technology.

Cleaning using disposable cloths,mops, silicone toilet brush and silicone cleaning sponge prevented the risk of contamination between area crossings.

During the preparation of the rooms for new guests, cleaning of the floors, seating groups and all sanitary areas before daily cleaning protocols is done with steam surface and floor cleaning machines.

All products offered for guest use are disposable,and products that provide sanitation have been added to this portfolio.

The dirty textile material in the room is bagged in the room and sent to the collection area, followed by all washing protocols and isolated after cleaning and disinfection procedures and made available to guests.

General Areas

In the general guest areas, there are easy-to-access liquid disinfection and waste units along with stimulant information.

Daily cleaning and control periods are frequent, with alcohol-based chemicals and disposable cloths and mops.

Disinfection of open areas is done daily.

Arrangements and necessary cautionary information have been made in accordance with the social distance rule in the areas where guests will be found collectively.

We kindly ask you to use elevators 1 people at maximum

Restaurant

All procurement and preparation processes have been reviewed and maximum cleaning and disinfection processes are carried out.

All food and beverage service areas have been reorganized to have a minimum distance of 1.5 meters between tables within the framework of social distance rules.

Guest areas are cleaned and disinfected periodically.

All service equipment is disinfected or disposable products are used. Tables are disinfected before the next guest.